SCRUFF Chat Features

ACCESS CHAT FROM A PROFILE

1. Open the member’s profile details by tapping on the profile
2. Tap the Chat icon

 

ACCESS CHAT FROM GRID VIEWS (thumbnail)

• Android  Tap and hold the profile thumbnail, then select View Messages in the menu that appears
• iOS  Lightly tap and hold the profile thumbnail

 

SEND A MESSAGE

1. Tap on the text icon  or the text entry field to expand the keyboard.
2. Compose your message.
3. Press the Send  button when you are finished.

Android

1. Tap the camera icon  from the chat bar.
2. Select 'Take a photo'.
3. Review and send your photo.

iOS

1. Tap the camera icon  from the chat bar.
2. Take a photo in the chat bar -or- tap the arrows to take a photo in full-screen camera mode.
3. Review your photo in the text entry field -or- repeat the step 2 to send multiple photos.
4. Press the Send  button when you are ready to send your photo(s).

 

1. Tap the album icon  at the top of the chat screen.
2. Select your photo source from the top of the albums list:
   
   • ALL PHOTOS / CAMERA ROLL - Displays content stored on your device
     • TIP: Tap the grid icon  to open your device's camera roll / gallery app
   • RECENT - Recent photos you have sent in chat
     • Free members can send one of the last two recent photos
   • ALBUMS - Collection of albums you have created and stored on SCRUFF
3. Tap to select one (free) or up to 10 photos (Pro).
4. Press the Send  button when you are ready to send your photo(s).

 

FROM CAMERA

Android

1. Tap the camera icon  from the chat bar.
2. Select 'Take a video'.
3. Record your video using the Record and Stop buttons
4. Review and send your photo.

IOS 

1. Tap the camera icon  from the chat bar.
2. Select the video icon
3. Record your video using the Record and Stop buttons
4. Review your video and press save
5. Your video will be compressed and placed in the text entry bar
6. Press the Send  button when you are ready to send your video.

 

FROM CAMERA ROLL OR SCRUFF ALBUMS

1. Tap albums  at the top of the chat screen.
2. Select your photo source:
   
   • Camera Roll - Content that is stored on your device, videos will display a video icon  and video length, tap  to open your device's camera roll / gallery app
   • Recent - Recent videos you have sent in chat will appear with a video icon 
   • Albums - Your SCRUFF Albums will appear here, videos will be displayed with a video icon 
3. Tap to select the video you wish to send.
4. Tap the Send  button when you are ready to send your video.

** Available to SCRUFF Pro members only

1. Open a chat message
2. Tap  in the chat bar
3. Search for your desired GIF
4. Tap on the GIF you wish to send

1. Open a chat message
2. Tap  in the chat bar
3. Confirm your current location -or- Select a future location to meet up
4. Tap the Send  button when you are ready to send your location

Start friendly conversations with lots of guys even faster with Frequent Phrases! SCRUFF learns and suggests the phrases you use the most, which you can send with just a tap.

SCRUFF will learn the phrases you use most (3 or more times) and add them to Frequent Phrases to send quickly with just a tap. Although Frequent Phrase are suggested based on phrases you type in chat, they are not the same as the auto-suggest feature from your keyboard, which only suggests single words.

To learn more about Frequent Phrases, tap HERE.

members can load their entire Message history with every member. Conversations that have been manually cleared will no longer be available in your history.

• Scroll to the top of the Messages grid, tap and pull down

TIP: NAVIGATE TO THE TOP OF A GRID

• Android Tap the SCRUFF icon in the upper left
• iOS Tap the top action bar where the time is located

Clears your message history with a member you've chatted with. Note that clearing your message bubbles within a chat will not delete the conversation thumbnail from the Messages grid.

 

Android

• SINGLE MESSAGE VIA CHAT

1. While viewing the chat in question, tap the menu (three horizontal dots or lines) in the upper right corner
2. Tap Clear Message in the menu that appears
3. Tap OK to confirm

• SINGLE MESSAGE VIA GRID

1. While viewing the read/unread messages grid, tap and hold the member thumbnail of the message you want to clear to bring up the context menu
2. Select Clear messages
3. Confirm

• ALL MESSAGES

1. While viewing the Messages grid, tap:
• More Unread > (to mark all unread messages as read)
1. Tap  to 'read all' all unread messages
2. Confirm
• More Recent > (to permanently* clear your read messages)
1. Tap the trash can to 'clear all' read messages
2. Confirm

*Clearing all 'Read' Messages permanently clears all read messages from your profile and cannot be undone.

 

iOS

• SINGLE MESSAGE VIA CHAT

1. While viewing the chat in question, tap More in the upper right corner
2. Tap Clear Messages in the menu that appears
3. Tap OK to confirm

• MULTIPLE MESSAGES VIA GRID (Message Clear Mode)
1. While viewing the Messages grid, tap:
   • More Unread > (to mark all unread messages as read) -or-
   • More Recent > (to permanently* clear your read messages)
2. Tap  to enter 'Message Clear Mode' to select and clear multiple messages
3. Tap the thumbnail of the chat message you wish to clear
4. Tap Clear to confirm; the profile thumbnail will turn grey indicating the operation was successful
   • Repeat steps 3 and 4 to clear multiple messages
5. Tap < Recent to return to recent messages grid

• ALL MESSAGES
  1. While viewing the Messages grid, tap:
     • More Unread > (to mark all unread messages as read) -or-
     • More Recent > (to permanently* clear your read messages)
  2. Tap  to enter 'Message Clear Mode'
  3. To mark all messages as read, or to permanently clear all messages, tap 

*Clearing all 'Read' Messages permanently clears all read messages from your profile and cannot be undone.

 

Windows Phone

1. Tap the three horizontal lines to the bottom right.
2. Tap Clear Conversation and then OK to confirm.

Save to scruff album 

1. Tap the thumbnail preview of the photo, gif or video to view it in the chat gallery.
• Android: Press the MENU button on your device.
• iOS: Tap Options (upper-right corner)
2. Tap Save to Album to save to one of your SCRUFF albums
3. Tap Save to Device to save to your device albums

Save to device

1. Tap the thumbnail preview of the photo, gif or video to view it in the chat gallery.
   
   • Android: Press the MENU button on your device.
   • iOS: Tap Options (upper-right corner)
2. Tap Save to Device to save to your device albums

Copy the contents of a text message

Long-press the chat bubble and select Copy from the context menu that appears.

 

Unsend messages

To unsend a message from within a conversation, please see the following steps:

• Chat text.  Tap the chat bubble and select  from the context menu and select OK from the confirmation menu that appears
• Photo, video, location or GIFs.  Tap the outside of the media thumbnail and select OK from the confirmation menu that appears

NOTE: A yellow chat bubble will appear in place of the unsent message, indicating that it was removed.

 

Delivery Confirmation & Undeliverable Messages

After sending a message, SCRUFF checks to see if it has reached the server. Once it reaches the server, a  will appear next to a message to confirm that it has been received and will be delivered to the recipient as soon as possible. At this time, there is no indicator to show that the recipient has received or read your message.

If the delivery confirmation check mark does not appear within a short period of time, a  will appear and the message bubble will turn red to indicate that the message could not be delivered. This means that the message was not able to reach our servers and is present ONLY on your device. You will also be notified of undeliverable messages by a notice. Tapping  presents the option to resend the message.

There are three primary causes of undeliverable messages:

• Your device does not have a viable WiFi or mobile data (3G / LTE / HSPA, etc.) connection
• There is an issue with the available route(s) between your WiFi network or mobile data provider and SCRUFF servers
• SCRUFF servers are experiencing a disruption, see Connection Errors for more details