Android devices determine and provide your location to SCRUFF based on a combination of the following:
|
GPS Satellite |
(GPS provider) Very accurate, but works only outdoors and can take between several seconds to several minutes to update your location |
|
Cell Tower |
(Network provider) Fast; works anywhere you have a cell signal; but accuracy is highly variable depending on signal strength and interference, distance from cell towers, obstacles, and the number of cell towers in range of your phone |
|
WiFi Location |
(Network provider) Fast; requires a WiFi connection; sometimes inaccurate |
SCRUFF location tool
The location services tool will confirm that your app settings are correct and that there are no issues with obtaining your profile location. If an issue is detected, details and a solution will be provided.
Test or refresh your profile location
To test or refresh your profile location:
- Open SCRUFF.
- Tap Menu > Settings > Device > Test location
- If your location or app settings are not correct, you will be prompted with details of the issue and a button to correct the issue and refresh your location.
- If your location or app settings are reported to be correct, try refreshing your location.
- If your location is still incorrect after attempting to refresh it, please submit a support request by Support in the pop-up dialog presented. Be sure to include any screenshots of the test results provided from the location tool. Screenshots can be attached directly to your support request.