Known Issues & Solutions

General Issues

• Issue viewing photos, videos and albums
• SMS verification issues
• Update SCRUFF (error 433)
• Connection errors
• SCRUFF Support login issues
• Verify system time

See all 7 articles

Pro Issues

• SCRUFF Pro is disabled
• Confirm or renew SCRUFF Pro

Android

• Unable to create profile (error 400/401)
• Android 4.1 or greater required
• My location is inaccurate on Android
• Upgrading SCRUFF on your Kindle Fire or Fire Phone

iOS

• iOS 12 or greater required
• GPS location issue (iOS)
• Push notifications are delayed or not being received
• iOS privacy settings for photos and camera
• Issues installing SCRUFF for iOS Beta via Apple TestFlight