Known Issues & Solutions

General

• Connection errors
• SCRUFF Support login issues
• Verify system time
• Update, remove or resolve a profile photo issue

SCRUFF Pro Subscriptions

• SCRUFF Pro is disabled
• Confirm or renew SCRUFF Pro

Android

• Android 2.3 or greater now required
• My location is inaccurate (Android)
• Upgrading SCRUFF on your Kindle Fire or Fire Phone
• Videos will not playback on Android 6.0 (Marshmallow)

iOS

• iOS 10.2 or greater now required
• No audio on video playback
• My location is inaccurate (iOS)
• Push notifications are delayed or not being received
• Confirm iOS Camera and Photos Privacy Settings
• Issues installing SCRUFF for iOS Beta via Apple TestFlight

Windows Phone

• My location is inaccurate (Windows Phone Devices)
• I cannot see profile text (Windows Phone devices)