Known Issues & Solutions

General

• SMS verification issues
• SCRUFF version 4 no longer supported
• Update, remove or resolve a profile photo issue
• Connection errors
• SCRUFF Support login issues
• Verify system time

SCRUFF Pro Subscriptions

• SCRUFF Pro is disabled
• Confirm or renew SCRUFF Pro

Android

• Android 4.1 or greater now required
• My location is inaccurate (Android)
• Upgrading SCRUFF on your Kindle Fire or Fire Phone

iOS

• iOS 10.2 or greater now required
• No audio on video playback
• My location is inaccurate (iOS)
• Push notifications are delayed or not being received
• Confirm iOS Camera and Photos Privacy Settings
• Issues installing SCRUFF for iOS Beta via Apple TestFlight