Known Issues & Solutions

General Issues

• Issue viewing photos, videos and albums
• SMS verification issues
• SCRUFF version 5 no longer supported
• Connection errors
• SCRUFF Support login issues
• Verify system time

Pro Issues

• SCRUFF Pro is disabled
• Confirm or renew SCRUFF Pro

Android

• 📌 Issues finding SCRUFF on Google Play
• Android 4.1 or greater required
• My location is inaccurate on Android
• Upgrading SCRUFF on your Kindle Fire or Fire Phone

iOS

• iOS 11.4 or greater required
• My location is inaccurate (iOS)
• Push notifications are delayed or not being received
• Confirm iOS Camera and Photos Privacy Settings
• Issues installing SCRUFF for iOS Beta via Apple TestFlight