Known Issues & Solutions

General Issues

• Issue viewing photos, videos and albums
• SMS verification issues
• Update SCRUFF (Error 433)
• Connection errors
• SCRUFF Support login issues
• Verify system time

See all 7 articles

Pro Issues

• SCRUFF Pro is disabled
• Confirm or renew SCRUFF Pro

Android

• Android 7.0 or greater required
• Android privacy settings for camera and photos
• Unable to create profile (error 400/401)
• My location is inaccurate (Android)

iOS

• iOS 14 or greater required
• GPS location issue (iOS)
• iOS privacy settings for camera and photos
• Issues installing SCRUFF for iOS Beta via Apple TestFlight