Allow SCRUFF access to GPS location (iOS)

Allow SCRUFF access to GPS location (iOS)

SCRUFF requires access to your phone's location in order to operate correctly. If SCRUFF doesn't have access to location services you may receive an error message (shown below) and/or experience issues the nearby grids and/or you profile displaying correctly.

 

  1. Tap Enable Location Services.
  2. Tap Allow While Using the App from the location permission prompt.

The steps below show how to access your iOS device location services and confirm SCRUFF has been granted access:

  1. Open the iOS Settings app from your home screen.
  2. Tap Privacy.
  3. Scroll down, locate and tap SCRUFF.
  4. Tap Location.
  5. Confirm While Using the App is checked and Precise Location (iOS 14) is toggled 'On'.
  6. Restart your iOS device.

 

After confirming that location services are on and restarting your device, open SCRUFF. If your location is inaccurate please see SCRUFF support article GPS location issues.

To understand how a third-party app uses the information it’s requesting, review its terms and privacy policy. See the Apple Support article About privacy and Location Services.

 

    • Related Articles

    • Allow SCRUFF access to GPS location (Android)

      To accurately determine your location, SCRUFF requires location services be enabled. Please ensure the following options are enabled on your Android device via the Settings app. Open the Settings app from your home screen. Tap Apps or Application ...
    • GPS location issue (iOS)

      Your iOS device* determines and provides your location to SCRUFF based on a combination of the following: GPS Satellite Very accurate, but works only outdoors and can take between several seconds to several minutes to establish a fix Cell Tower Fast; ...
    • Push notifications on iOS devices

      If you wish to receive notifications when guys send you messages, share albums, woofs, etc. in SCRUFF, you will need to ensure that SCRUFF has access to Notifications in iOS. You can enable or disable push notifications in iOS using the steps below: ...
    • iOS privacy settings for camera and photos

      As an added privacy measure, iOS requires that users grant apps permission to access photos / camera on their device (i.e., Camera Roll, Photos). When you install SCRUFF for the first time and attempt to upload a profile photo or send an image in ...
    • Locate iOS crash logs for SCRUFF

      When troubleshooting an issue, we may request iOS crash logs from your device in an attempt to determine the root cause of the reported issue. App crash logs are typically logged to your device and/or uploaded to your computer every time a sync is ...