Issues with creating a new profile (Android)

Issues with creating a new profile (Android)

If you are attempting to create a new SCRUFF profile but are unable to do so, there are several explanations why:

  • Your device has already created the maximum number of profiles allowed (usually 10). If you receive this error message, please submit a support request, and our team will assist you in restoring a previous profile or creating a new one.
  • If you see the login page immediately after downloading and launching SCRUFF, you will need to clear your app data in Android settings. Follow the instructions below:
    1. Go to the Settings app on your device
    2. Tap Apps (or Applications), then locate and tap SCRUFF
    3. Tap Storage, then tap Clear Data

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