Unable to create profile (error 400/401)
If you receive error 400 or 401 when opening the app or creating a profile, try clearing app data for SCRUFF in your device's settings:
- Locate the SCRUFF app icon on your home screen.
- Tap and hold the icon.
- Select App info from the context menu that appears.
- Tap Storage and then Clear storage or Clear data.
- After clearing the data, try opening SCRUFF and logging in or creating a profile again.
Submit a support request below if clearing app data does not resolve this issue.
NOTE Uninstalling and reinstalling the app will not resolve this issue.
Issues with creating a new profile (Android)
If you are attempting to create a new SCRUFF profile but are unable to do so, there are several explanations why: Your device has already created the maximum number of profiles allowed (usually 10). If you receive this error message, please submit a ...
Create & manage trips
Create Trips that announce the cities in which you are currently visiting or cities you will soon be visiting. Trips that have a corresponding SCRUFF Venture destination will appear in that city’s Visiting Soon or Visiting Now grids based on your ...
Create & manage rooms
While on the SCRUFF Venture main page, tap Rooms (iOS) -or- (Android) to create, edit or delete your room listings in any of the Featured destination cities. You can list a room even if your city is not one of the available cities, however, the ...
Disable, delete or restore your profile
Disabling your profile will delete your profile and remove it from your device; however, you will have the ability to re-enable it manually by logging in again. Disable your profile Open SCRUFF and tap the Account icon. Tap your profile name. Scroll ...
How do I report a profile?
Profile reporting allows you to report profiles that violate SCRUFF Profile Guidelines or Terms of Service. To prevent abuse of the profile reporting system, reporting a profile does NOT immediately result in the reported member receiving a warning ...